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Rooms/Guests 2 Person in 1 Room

Monterrey

Hotel

Map-iconAV HIDALGO 310 ORIENTE

Very Good
282 reviews
3.5
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SEE ALL 58 PHOTOS
  • Tick-Image24 hour front desk
  • Tick-Image24-hour check-in
  • Tick-Imageair conditioning
  • Tick-Imageatm facility
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Monterrey

Map-IconAV HIDALGO 310 ORIENTE

Location
This urban hotel is located just a few steps from the heart of Monterrey, and tourist attractions can be reached within 550 yards.



Facilities
The hotel has 12 junior suites, 4 suites, 129 single rooms and 84 double rooms, which are located on 11 stories and are reachable by 2 elevators. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a safe and a currency exchange service. Internet access in public areas allows guests to stay in touch while on vacation. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional facilities include a newspaper stand. Parking spaces are available to guests traveling by car. Other services include medical assistance, room service, a laundry service and a hairdresser.



Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Internet access, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.



Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, table tennis, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte.



Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities

  • 24 hour front desk 24 hour front desk
  • 24-hour check-in 24-hour check-in
  • air conditioning air conditioning
  • atm facility atm facility
  • banquet facility banquet facility
  • bar/lounge bar/lounge
  • beauty parlour beauty parlour
  • breakfast services breakfast services
  • business centre business centre
  • cafe cafe
  • children's club/pool children's club/pool
  • complimentary newspaper complimentary newspaper
  • concierge services concierge services
  • conference room conference room
  • currency exchange currency exchange
  • dining room dining room
  • elevator/lift elevator/lift
  • fitness center fitness center
  • internet access internet access
  • laundry service laundry service
  • massage centre massage centre
  • medical service medical service
  • outdoor pool outdoor pool
  • parking parking
  • phone service phone service
  • playground playground
  • porter porter
  • reception area reception area
  • restaurant restaurant
  • room service room service
  • safe deposit box safe deposit box
  • sauna sauna
  • shopping arcade shopping arcade
  • spa services spa services
  • steam bath steam bath
  • steam room steam room
  • swimming pool swimming pool
  • tennis court tennis court
  • wheelchair access wheelchair access
  • whirlpool whirlpool

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
3.5 /5

Excellent

Based on 282 reviews

Guest Rating

3.5/5

Amazing value for money!

Based on 282 reviews

Rating Category

Service

 4.0

Value

 4.0

Cleanliness

 4.0

Rooms

 3.5

Sleep Quality

 4.0

Location

 4.0
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What our guests say

A

AEsquivel

2017-09

Needs a lot of improvement

We stayed for a whole with with people from other countries. Towels were missing everyday.... no hairdrier, Breakfast the first day...terrible...worms coming out of the pastries... eggs were cooked...

A

Angel H

2017-10

Good and Well Located

This hotel is what you could expect from a Sheraton with all its standards. Rooms are comfortable, with nice furniture and nice lightning. Meals and service in the restaurant are VERY good. Location...

A

Alan G

2017-12

Centrally located - Room need updates

The hotel is centrally located, close to the Macroplaza, Mexican History Museum, Riverwalk, and the Fundidora Park. The hotel staff is very polite and friendly. I ate at the hotel restaurant for...