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Heiton By Kelso

Hotel

Map-iconHEITON BY KELSO

Very Good
456 reviews
4.5
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SEE ALL 100 PHOTOS
  • Tick-Imageair conditioning
  • Tick-Imagebar/lounge
  • Tick-Imageconcierge services
  • Tick-Imagedesigner toiletries
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Heiton By Kelso

Map-IconHEITON BY KELSO

Location
This first-class golf hotel warmly welcomes guests in Kelso. For nature lovers and those seeking peace and quiet, it provides everything needed for a pleasant stay.



Facilities
The hotel was built in 1860. 22 non-smoking rooms, including 4 junior suites, 2 suites, single rooms and 13 double rooms, are available to guests. Check-in and check-out are possible at any time at the 24-hour reception desk. Services and facilities include a coat check, a baggage storage service, a safe, a currency exchange service, room service, a hairdresser and a conference room. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the parking lot. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service (for a fee). Bicycle storage is also available.



Rooms
Individually adjustable heating ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.



Sports/Entertainment
Fine weather can be enjoyed on the terrace. There is a wellness area with a spa, a steam bath and a beauty salon. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment program. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Various dining options are available, including a dining room, a breakfast room and a bar. The non-smoking restaurant provides high chairs for children. Catering options include a bed and breakfast package, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available.



Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities

  • air conditioning air conditioning
  • bar/lounge bar/lounge
  • concierge services concierge services
  • designer toiletries designer toiletries
  • desk desk
  • garden garden
  • hair dryer hair dryer
  • luggage storage luggage storage
  • number of buildings/towers - number of buildings/towers -
  • number of floors - number of floors -
  • number of meeting rooms - number of meeting rooms -
  • one meeting room one meeting room
  • restaurant restaurant
  • terrace terrace
  • total number of rooms - total number of rooms -
  • year built year built

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 456 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 456 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.0

Cleanliness

 4.5
Couples

What our guests say

A

AndyML63

2018-03

Weekend break

We arrived at the tail end of a winter storm (the Beast from the East) to find that we were the only guests staying that evening. Having traveled from Newcastle we appreciated the hotel staying open...

b

brianuk2015

2018-03

A brief stay

Very attentive staff with beautiful food.The welcome was good with offers of help and ensuring that your room was to your liking. Explaining where necessary all the services and facilities...

n

nicolas s

2018-04

the hotel will close for month for major refurb

given this m not sure why we were given (2 couples) appalling rooms to start with . after complaining we got a free upgrade. still rooms really will need the refurb fro mthe group (german) who bought...