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Santana

Hotel

Map-iconSITIO DO SERRADO

Very Good
127 reviews
3.5
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SEE ALL 48 PHOTOS
  • Tick-ImageYear Of Renovation
  • Tick-ImageNumber Of Floors - Main Building
  • Tick-ImageNumber Of Floors - Annexe
  • Tick-ImageNumber Of Rooms (Total)
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Santana

Map-IconSITIO DO SERRADO

Property Location
A stay at O Colmo places you in the heart of Santana, a 4-minute drive from Madeira Theme Park and 7 minutes from Faial Beach. This hotel is 2.6 mi (4.2 km) from Pico Das Pedras and 3.2 mi (5.2 km) from PARQUE FORESTAL DE QUEIMADAS.


Rooms
Make yourself at home in one of the 50 guestrooms. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms have bathtubs and hair dryers.


Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include an arcade/game room, a hair salon, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


Dining
At O Colmo, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8 AM to 10 AM for a fee.


Business, Other Amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Free self parking is available onsite.


Amenities

  • Year Of Renovation Year Of Renovation
  • Number Of Floors - Main Building Number Of Floors - Main Building
  • Number Of Floors - Annexe Number Of Floors - Annexe
  • Number Of Rooms (Total) Number Of Rooms (Total)
  • Number Of Double Rooms Number Of Double Rooms
  • Number Of Suites Number Of Suites
  • Category (Official) Category (Official)
  • Category (Recommended) Category (Recommended)
  • City Centre City Centre
  • Tourist Centre Tourist Centre
  • Sea Sea
  • Shopping Opportunities Shopping Opportunities
  • Public Transport Public Transport
  • 24-Hour Reception 24-Hour Reception
  • Hotel Safe Hotel Safe
  • Foyer Foyer
  • Lifts Lifts
  • Café Café
  • Newspaper Kiosk Newspaper Kiosk
  • Hairdresser Hairdresser
  • Bar(S) Bar(S)
  • Games Room Games Room
  • Restaurant(S) Restaurant(S)
  • Restaurant(S) With Non-Smoking Area Restaurant(S) With Non-Smoking Area
  • Internet Access Internet Access
  • Wlan Access Wlan Access
  • Room Service Room Service
  • Laundry Service Laundry Service
  • Car Park Car Park
  • Garage Garage
  • Tv Room Tv Room
  • Family-Friendly Hotel Family-Friendly Hotel
  • Half Board Half Board
  • Breakfast Buffet Breakfast Buffet
  • À La Carte Lunch À La Carte Lunch
  • Set Menu Lunch Set Menu Lunch
  • À La Carte Dinner À La Carte Dinner
  • Set Menu Dinner Set Menu Dinner
  • Continental Breakfast Continental Breakfast
  • Fax Fax
  • Telephone Hotel Telephone Hotel
  • American Express American Express
  • Visa Visa
  • Mastercard Mastercard
  • Bathroom Bathroom
  • Shower Shower
  • Bathtub Bathtub
  • Hairdryer Hairdryer
  • Direct Dial Telephone Direct Dial Telephone
  • Satellite/Cable Tv Satellite/Cable Tv
  • Internet Access Internet Access
  • Central Heating Central Heating
  • Balcony/Terrace Balcony/Terrace
  • Tv Tv
  • Double Bed Double Bed
  • Pool Bar Pool Bar
  • Sun Loungers Sun Loungers
  • Jacuzzi Jacuzzi
  • Sauna Sauna
  • Steam Bath Steam Bath
  • Gym Gym
  • Billiards/Snooker Billiards/Snooker
  • Golf Golf
  • Tennis Tennis
  • Number Of Pools Number Of Pools
  • Heated Pool(S) Heated Pool(S)
  • Tanning Studio/Solarium Tanning Studio/Solarium

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com

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What our guests say

C

CandFC

2017-11

No Atmosphere.

Hotel was only ok as it lacked atmosphere and the staff did not really try to please. It needs a thorough make over. The pool area did not have a pleasant odour and I did not like the many ants...

c

cilc213

2017-12

A Very Reasonable hotel

I stayed here for a couple of nights in December as part of a group walking tour. I found the hotel staff extremely helpful especially the receptionist who had not long returned from South Africa...

j

jcbolay

2018-01

O Colmo, Good stay but ...

After a trek along the coast, you arrive where you think it will be a great super place in the countryside. Not really but not bad, Hotel O Colmo is just an old hotel in a lost place of Madeira, you...