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Rooms/Guests 2 Person in 1 Room

Truro

Hotel

Map-icon49 FALMOUTH ROAD

Very Good
548 reviews
4.5
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SEE ALL 100 PHOTOS
  • Tick-ImageUncovered parking
  • Tick-ImageWheelchair accessible (may have limitations)
  • Tick-ImageBanquet hall
  • Tick-ImageBicycle cleaning area
  • Plus-iconMore Amenities
Hotel room is not available
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About Truro

Map-Icon49 FALMOUTH ROAD

Property Location
Located in Truro, Merchant House is within a 15-minute walk of Hall for Cornwall and Royal Cornwall Museum. This hotel is 14.3 mi (23.1 km) from Fistral Beach and 16.7 mi (26.9 km) from Watergate Bay Beach.


Rooms
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.


Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and a fireplace in the lobby.


Dining
Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.


Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.


Amenities

  • Uncovered parking Uncovered parking
  • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
  • Banquet hall Banquet hall
  • Bicycle cleaning area Bicycle cleaning area
  • Number of meeting rooms - 3 Number of meeting rooms - 3
  • Television in common areas Television in common areas
  • Free WiFi Free WiFi
  • Bicycle parking available Bicycle parking available
  • Number of bars/lounges - 1 Number of bars/lounges - 1
  • Wheelchair accessible parking Wheelchair accessible parking
  • Wheelchair-accessible lounge Wheelchair-accessible lounge
  • Luggage storage Luggage storage
  • Electric car charging station Electric car charging station
  • Smoke-free property Smoke-free property
  • Snack bar/deli Snack bar/deli
  • Coffee/tea in common areas Coffee/tea in common areas
  • Laundry facilities Laundry facilities
  • Free self parking Free self parking
  • Concierge services Concierge services

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 548 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 548 reviews

Rating Category

Sleep Quality

 4.5

Location

 4.5

Rooms

 4.0

Service

 4.5

Value

 4.0

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.0

Service

 4.5

Value

 4.0

Cleanliness

 4.5
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What our guests say

A

Amelia A

2019-01

Amazing stay!

Just got back from a superb 2 night stay in Merchant house. Fabulous rooms and helpful staff. Great location walked into town everyday and great links to surrounding areas- free parking was a great...

C

Craig01827

2019-01

Wonderful way to start 2019

My partner and I decided to visit Truro to visit family on her side. We decided to stop at Merchant House on the recommendation of a friend. We were instantly impressed by how the hotel looked from...

s

stevetS6755YX

2019-01

Some problems....

Hotel was nice but 2 problems. The rooms were too cold.. The heating was on but not very much.. The radiators should have been turned on several days in advance before anyone should be sleeping...

J

James C

2018-04

Top for gluten-free - and welcoming & comfortable

We had 3 nights at Merchant House, and used it to tour around to a few places not far from Truro. We were given a warm welcome, and the hotel were extremely careful to provide properly gluten-free...

D

DesKennett

2018-04

Clean & friendly but no Rum.

Stayed for a couple of nights the room I had was clean and tidy if not slightly small though but ample enough. The en suite was clean shower worked fine only thing missing was a toilet brush tucked...

A

Andy H

2018-04

Tiny shower - big breakfast

Stayed on business (booked through work) so not sure of cost. Arrived very late and left first thing so really only sampled the bed, en-suite and breakfast - the latter was the highlight, although I...