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    Santiago

    Hotel

    Map-iconHUERFANOS 1178

    Very Good
    126 reviews
    3.5
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    SEE ALL 46 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageShopping on site
    • Tick-ImageWheelchair accessible (may have limitations)
    • Tick-ImageParking (limited spaces)
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Santiago

    Map-IconHUERFANOS 1178

    Property Location
    With a stay at Hotel Gran Palace in Santiago (Santiago Center), you'll be a 4-minute walk from Plaza de Armas and 6 minutes by foot from Palacio de la Moneda. This spa hotel is 2.9 mi (4.7 km) from O'Higgins Park and 4.6 mi (7.4 km) from National Stadium.


    Rooms
    Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.


    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.


    Dining
    Enjoy international cuisine at Terraza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.


    Business, Other Amenities
    Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Shopping on site Shopping on site
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Parking (limited spaces) Parking (limited spaces)
    • Number of meeting rooms - 10 Number of meeting rooms - 10
    • Conference space size (meters) - 1200 Conference space size (meters) - 1200
    • Wheelchair-accessible fitness center Wheelchair-accessible fitness center
    • Free WiFi Free WiFi
    • Number of indoor pools - 1 Number of indoor pools - 1
    • 24-hour fitness facilities 24-hour fitness facilities
    • Free buffet breakfast Free buffet breakfast
    • Area shuttle (surcharge) Area shuttle (surcharge)
    • Elevator door width (inches) - 39 Elevator door width (inches) - 39
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Hosted evening meal Hosted evening meal
    • Accessible airport shuttle Accessible airport shuttle
    • Elevator door width (centimeters) - 100 Elevator door width (centimeters) - 100
    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
    • Luggage storage Luggage storage
    • Free breakfast Free breakfast
    • Business center Business center
    • Conference center Conference center
    • 24-hour front desk 24-hour front desk
    • Number of restaurants - 1 Number of restaurants - 1
    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center
    • Smoke-free property Smoke-free property
    • Coffee/tea in common areas Coffee/tea in common areas
    • Laundry facilities Laundry facilities
    • Free self parking Free self parking
    • Elevator Elevator
    • Conference space Conference space
    • Conference space size (feet) - 12917 Conference space size (feet) - 12917
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    3.5 /5

    Excellent

    Based on 126 reviews

    Guest Rating

    3.5/5

    Amazing value for money!

    Based on 126 reviews

    Rating Category

    Location

    4.5

    Sleep Quality

    3.5

    Rooms

    3.5

    Service

    3.5

    Value

    3.5

    Cleanliness

    4.0

    Location

    4.5

    Sleep Quality

    3.5

    Rooms

    3.5

    Service

    3.5

    Value

    3.5

    Cleanliness

    4.0

    Location

    4.5

    Sleep Quality

    3.5

    Rooms

    3.5

    Location

    4.5

    Sleep Quality

    3.5

    Rooms

    3.5

    Service

    3.5

    Value

    3.5

    Cleanliness

    4.0

    Location

    4.5

    Sleep Quality

    3.5

    Rooms

    3.5

    Service

    3.5

    Value

    3.5

    Cleanliness

    4.0

    Service

    3.5

    Value

    3.5

    Cleanliness

    4.0
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    What our guests say

    B

    Benjamin L

    2018-04

    Not great

    This hotel is in a very central location, ideal if you want to walk everywhere. Check-in was very pleasant. He couldn’t have been helpful/thoughtful. 10/10 for customer service. The was...

    3

    387harveyj

    2018-05

    South America 2018

    The hotel is in the heart of the city and great for walking to different things in the neighborhood. The staff are great and so are the room service. The short fall is the room had twin beds and...

    D

    DRH_LondonUK

    2018-12

    An outdated dump that should be avoided

    There really isn't much I can commend about this hotel apart from the fact the location is fairly central and one is able to walk to most of the city's main attractions. The place isn't really a...

    c

    cindy90

    2017-11

    Worst 4-star ever

    This hotel should be a 2-star at most. Outdated and tiny room, noisy air conditioner that wouldn't allow me to set the temperature, ugly view from the small window, bad breakfast. Didn't move to...